Our privacy policy

This privacy policy has been created to assist those who are concerned about how their “Personally Identifiable Information” (PII) is used online. According to privacy law and information security, personally identifiable information is information that can be used alone or in conjunction with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy statement attentively to gain a thorough comprehension of how we collect, use, safeguard, and otherwise manage your Personally Identifiable Information in accordance with our website.

What personally identifiable information do we collect from website visitors?

When booking or registering on our site, you may be asked to submit your name, email address, mailing address, phone number, or other details to assist you with your experience.

When do we gather information?

When you register on our site, make a reservation, fill out a form, or enter information on our site, we collect information from you.

How do we use the information you provide?

We may use the information we collect from you when you register, book a van, subscribe to our newsletter, respond to a survey or marketing communication, browse our website, or use certain other site features as follows:

– To personalise your van appointment

– To enhance our website in order to serve you better.

– To better serve you in response to your requests for customer service. – To provide to authorities for accounting purposes when required

How long will we store the data?

Your personal information will be stored on our servers for five years after the booking is made.

How do we safeguard your information?

Our website is routinely examined for security flaws and known vulnerabilities in order to ensure that your visit is as secure as feasible.

We utilise routine Malware Scanning.

Your personal information is only accessible to a small number of people who have special access rights to such systems and are required to keep the information confidential. In addition, Secure Socket Layer (SSL) technology is used to encrypt all sensitive/credit information you provide.

When a user placing an order enters, submits, or accesses their information, we implement a variety of security measures to maintain the safety of your personal information.

All transactions are handled by a third-party gateway and are not stored or processed on our servers.

Disclosure to third parties

We do not sell, trade, or otherwise transfer Personally Identifiable Information to outside parties.

links to third-party sites

On occasion, we may, at our discretion, include or offer products or services from third parties on our website. These third-party websites have their own, distinct privacy policies. Therefore, we assume no responsibility or liability for the content and actions of these linked websites. Nonetheless, we are committed to preserving the integrity of our website and appreciate any feedback regarding these sites.

Our data policy

Do we use “cookies”?

Yes. Cookies are small files that a website or its service provider transmits to your computer’s hard drive via your Web browser (if you allow) to enable the website’s or service provider’s systems to recognise your browser and capture and remember certain information. Cookies enable us remember and process the items in your purchasing cart, for example. They also help us comprehend your preferences based on your previous or current site activity, allowing us to provide you with enhanced services. Additionally, we use cookies to help us compile aggregate data regarding site traffic and user interaction, so that we can offer enhanced site features and tools in the future.

We use cookies to: – Help remember and process the details of your most recent quote search; – Remember and process the details of your most recent quote search.

– Understand the user’s preferences and store them for future visits.

– Compile aggregate data regarding site traffic and site interactions in order to provide improved site experiences and tools in the future. We may also employ reputable third-party services to monitor this data on our behalf.

You have the option to have your computer warn you each time a cookie is sent, or to disable all cookies. You do so via your browser’s preferences. Since each browser is slightly different, consult the Help menu of your browser to learn how to modify cookies properly.

If a user disables cookies in their web browser:

If cookies are disabled, certain features will be disabled. Some of the features that make your use of the site more efficient may not be operational.

Nevertheless, you can still place orders by contacting customer service.