• 07462 877455
  • 07455 911888
  • 0203 4176141
  • [email protected]
  • 9 Dallas Road Sydenham London SE26 6JP




Frequently Asked Questions

The connection is encrypted via 256 bit SSL via Cloudflare for Sleek Assured Removals, and the payment modules are protected by Stripe and PayPal, both of which are globally recognised and trusted.

Simply fill out the required fields on the Instant Quotes page, and our platform will immediately generate quote for you. It only takes less than 60 seconds

Follow the payment instructions after clicking “Book Now” on the results page to finalise your booking.

A 15% deposit is required upon confirmation of the booking; the balance can be paid in cash or bank transfer to the driver, or the complete quotation price can be paid online.

You will get an email confirmation after you have paid for your appointment.

You may cancel a booking at any time. Cancellation costs may apply in certain instances.

You may make any adjustments as long as you consult and agree with us.

For the booking of any quotation, a minimum charge of two hours is required. If the journey from the collection point to the delivery point exceeds two hours, then the transit time is the bare minimum that can be reserved. You must also include the loading and offloading times in your booking.

Should the removal take longer, you will be required to pay the driver every thirty minutes.

We will start charging you as soon as the driver park and call you and will stop charging you when the last item is delivered.

No, if you are travelling inside the congestion zone, you will pay the driver £15.00 at the conclusion of the task. 

No, if you are travelling inside the congestion zone, you will pay the driver £15.00 at the conclusion of the task. 

No, if you are travelling inside the congestion zone, you will pay the driver £15.00 at the conclusion of the task. 

If there are any parking fees, your driver will make you aware of this and will be payable directly to the driver upon completion of the job.

No, the ferry expenses are not included in the quote. If there are any ferry fees, you will reimburse the driver after the task is finished (keep in mind that the client is also responsible for paying the ferry fees for the return journey).

Yes, just go to the Instant Quotes page and click the “add stop point” button.

Yes, you are welcome to ride in the van for free. We only require you to state in your booking description. How many assistants you require and the kind of vehicle you choose will determine how many seats are available.

It is the customer’s duty to make sure that an adequate number of helpers are ordered. Please let our driver know if you need further assistance with the removal. He could have the means to finish the removal.

All our drivers are insured.

If, for some reason, our driver is late, you will be called and given an expected arrival time.

If something does get broken, which is very rare, please call us or email us.

Typically, our drivers do not object to carrying pets in our vehicle. Nevertheless, we highly advise informing us about this matter by including it in the description box on the Instant Quotes page.

There are some things that can’t be loaded / shipped because they are illegal, risky, or hazardous. Our Terms and Conditions page has more information about this.

Yes, we have the tools to dismantle and reassemble. If you need this service, please list the things that need to be taken apart and describe them in the “Description” box on the Instant Quotes page.

You will get an email or text message with a link to submit a review for the service provided to you when the job is finished. Please be aware that comments are subject to mediation, and that we will investigate negative reviews.

You can contact us on [email protected] or call us on 07462977455